Returns:
- Items are eligible for return within 14 days of receipt for a full refund.
- Products must be returned in their original condition and packaging.
- Customers are responsible for the cost of return shipping unless the item is defective or damaged upon arrival.
Exchanges:
- Exchanges are available only for defective or damaged products.
Procedure:
Contact customer support at info@tibetthangka.com before returning items to receive instructions and the return address.